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Scott MacStravic

Research Profile

Geographic Areas

United States

Procedures

Concepts & Ideas

Organizations

Health Benefit Plans, Employee

Activities & Behaviors

Objects

Health Facilities

Co-author Network

Co-Publications
Name
1
Dennis Kaldenberg

Publications

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All Publications

2009: Scott MacStravic
Healthcare reform and consumers--five changes ahead.
Marketing health services 2009;29(3):32.
2008: Scott MacStravic
Therapeutic specificity in disease management evaluation.
Disease management : DM 2008;11(1):7-11.
2008: Scott MacStravic
The real potential in proactive health management.
Marketing health services 2008;28(1):44.
2007: Scott MacStravic
Number needed to succeed in disease management.
Disease management : DM 2007;10(6):311-4.
2007: Scott MacStravic
The challenge of participation in disease management.
Disease management : DM 2007;10(5):247-51.
2007: Scott MacStravic
Value-based operation for healthcare organizations: are you ready?
Healthcare financial management : journal of the Healthcare Financial Management Association 2007;61(10):44-6, 48.
2007: Scott MacStravic
Evaluating disease management results: individuals and cohorts vs populations.
Disease management : DM 2007;10(4):185-8.
2007: Scott MacStravic
Broadening the scope and value of disease management.
Disease management : DM 2007;10(3):111-4.
2007: Scott MacStravic
The other silos in healthcare organizations.
Healthcare financial management : journal of the Healthcare Financial Management Association 2007;61(5):108, 110.
2006: Scott MacStravic
Pay-for-performance options in health care.
Healthcare financial management : journal of the Healthcare Financial Management Association 2006;60(12):122-5.
2006: Scott MacStravic
Pricing and paying for proactive care.
Healthcare financial management : journal of the Healthcare Financial Management Association 2006;60(10):82-4, 86.
2006: Scott MacStravic
Marketing model puts customer in charge.
Health care strategic management 2006;24(6):1, 13-6.
2006: Scott MacStravic
The beginning: a good place to start for healthcare reform.
Healthcare financial management : journal of the Healthcare Financial Management Association 2006;60(4):98-102, 104.
2006: Scott MacStravic
A new "loyalty rewards" program in health care customer relationships.
Managed care quarterly 2006;14(1):10-2.
2006: Scott MacStravic
What's in a name?
Marketing health services 2006;26(4):41-2.
2006: Scott MacStravic
Label liability.
Marketing health services 2006;26(4):29-31.
2006: Scott MacStravic
Focus on the crucial between-encounter periods with patient experience mapping.
Marketing health services 2006;26(3):20-3.
2006: Scott MacStravic
Take a complement. To forge lasting relationships, incorporate a customer-line approach.
Marketing health services 2006;26(2):24-7.
2005: Scott MacStravic
Tele-health opportunities in health care markets.
Health care strategic management 2005;23(8):1, 12-5.
2005: Scott MacStravic
How many concierge physicians are there? Counting is quite tricky.
Health care strategic management 2005;23(7):10-1.
2005: Scott MacStravic
Is there a future for concierge medicine?
Health care strategic management 2005;23(7):1, 12-5.
2005: Scott MacStravic
Hospitals are taking a new accountability.
Health care strategic management 2005;23(6):1, 13-5.
2005: Scott MacStravic
Patient 'compliance' vs. 'adherence' in health care perception game.
Health care strategic management 2005;23(3):11-5.
2005: Scott MacStravic
Better facility design leads to better health care outcomes.
Health care strategic management 2005;23(2):11-2.
2005: Scott MacStravic
Getting your act together.
Marketing health services 2005;25(3):30-3.
2005: Scott MacStravic
High expectations.
Marketing health services 2005;25(1):20-4.
2005: Scott MacStravic
Evidence-based experience management in health care.
Health care strategic management 2005;23(1):1, 18-9.
2004: Scott MacStravic
Continuous proactive health management opportunites grow.
Health care strategic management 2004;22(12):11-3.
2004: Scott MacStravic
Trumping patient experience in health care strategy.
Health care strategic management 2004;22(11):11-2.
2004: Scott MacStravic
Critical impact analysis of how providers affect lives builds loyalty.
Health care strategic management 2004;22(10):10-2.
2004: Scott MacStravic
The new era of international health care marketing for U.S. hospitals.
Health care strategic management 2004;22(9):13-5.
2004: Scott MacStravic
Good old reliable (?) trend forecasting should be re-evaluated.
Health care strategic management 2004;22(8):11-2.
2004: Scott MacStravic
Is online-only health care a viable possibility? Limits are clear.
Health care strategic management 2004;22(5):12-4, 19.
2004: Scott MacStravic
Patient satisfaction: eight problems & suggestions.
Health care strategic management 2004;22(3):1, 12-5.
2004: Scott MacStravic
Wellness: piecemeal or personalized?
Health care strategic management 2004;22(2):1, 13-5.
2004: Scott MacStravic
Member success management for health plans.
Managed care quarterly 2004;12(3):1-5.
2004: Scott MacStravic
A new kind of "health plan".
Managed care quarterly 2004;12(2):1-4.
2004: Scott MacStravic
Internal champions. Successful marketing requires the support of everyone within the organization.
Marketing health services 2004;24(4):26-30.
2004: Scott MacStravic
A marketing solution: managed care woes?
Managed care quarterly 2004;12(1):6-10.
2004: Scott MacStravic
Make it personal.
Marketing health services 2004;24(3):20-5.
2004: Scott MacStravic
Head to head. Is marketing vs. management a losing battle?
Marketing health services 2004;24(2):14-9.
2003: Scott MacStravic
MCOs: cost centers or profit partners for employers?
Managed care quarterly 2003;11(4):1-4.
2003: Dennis O Kaldenberg; Harold Dickson; Scott MacStravic; Adam diPaula
Treating patients like customers. Despite recent gains, healthcare still has a lot to learn about measuring satisfaction. Interview by Richard K. Thomas.
Marketing health services 2003;23(2):38-43.
2003: Scott MacStravic
Cultivating patient relationships.
Marketing health services 2003;23(1):24-9.
2002: Scott MacStravic
Employee success management: a cure for the staffing crisis?
Health care strategic management 2002;20(8):1, 15-9.
2002: Scott MacStravic
Success management with payer customers.
Health care strategic management 2002;20(7):1, 16-9.
2002: Scott MacStravic
Health care systems may offer 'open health management'.
Health care strategic management 2002;20(6):1, 13-5.
2002: Ann Fyfe; Steven Hillestad; Eric Berkowitz; Scott MacStravic
How far have we come? A look back at 25 years of healthcare marketing. Interview by Richard K. Thomas.
Marketing health services 2002;22(4):36-41.
2002: Scott MacStravic
What should you manage: customers, relationships or accounts?
Health care strategic management 2002;20(1):1, 15-9.
2001: Scott MacStravic
Marketing vs. the 800-pound gorilla.
Health care strategic management 2001;19(1):16-8.